Help

:: FAQ

TOP 10

I cannot log into my account. Why?

To ensure the smooth running of the StrikePlagiarism.com System please comply with the following :
Use the Internet Explorer browser ( 6.x or newer), Firefox (2.x or newer) or Google Chrome (4.x or newer)

  • The browser must have the cookies mechanism enabled
  • The browser must have JavaScript enabled
  • The browser must have CSS enabled

If these conditions are fulfilled the System should run smoothly. If you encounter any further problems, please contact us.

It is only possible to log into the System after entering the correct login and password. By using the copy/paste option you can ensure the data is entered correctly.

I have registered an account but I have not received a password. Why?

The password is sent automatically to the email address provided during registration. The automatic mail may have been considered as spam by your service provider, check your spam box.
Another possible reason for this problem is an error in the submission form when creating a new account. Proceed according to the instructions for a forgotten password (detailed in the answer to the next question). If this doesn’t work we recommend creating a new account to make sure the email address was entered correctly.

I sent a text message (request for code) but I made a mistake in the text content. Will my account be credited?

Yes. Sending a message, whatever the content to the number specified will credit the users mobile phone account to the value of 11,07 PLN (gross). Only entering the text AP.PLGT in the message content guarantees the receipt of a code, that can be exchanged for a token, that will in turn allow the System to verify the document. For that reason we recommend caution when entering the message text.

Plagiat.pl does not take responsibility for errors in the text content of the request for a token or for messages sent to the wrong number.

Is the document added to a database after verification?

Only documents submitted through subscription accounts can be added to the client’s database. The database is constructed by each client individually, the process is not automatic, a document must be manually chosen to be added to the database.

The individual account (in which the user pays for verification using tokens) is not registered to a database and the documents verified using this type of account are not added to any database. No unauthorised third person has access to work submitted through an individual account.

Is the work submitted to Plagiat.pl System safe?

Yes, it is. We comply to the following rules:

  • The document is visible ONLY to the user of the account from which it was submitted for analysis.
  • Each account is protected by a unique password.
  • The ONLY possibility to access the Similarity Report of a document that is considered similar is with the consent of the user who submitted it (applicable only to users of subscription accounts).
  • We do not make the personal data of individual users accessible under any circumstances.
  • The personal data of subscription accounts users is accessible only upon obtaining written consent from the university authorities and the account owner. The employees of strikeplagiarism.com have no influence over such decisions.
  • The personal data of individual account users will NEVER be divulged to third persons under ANY circumstances.

What are the costs of using the System?

The cost of document analysis for users of subscription accounts is generally covered by the client institution. Costs are negotiated separately with each client according their tailored needs. The subscription license is generally determined based on the number and volume of submitted documents per annum.

Individual accounts allow individual users (not assigned to any client university) to verify documents by purchasing tokens. One token allows a user to check a document that is no larger than 20,000 characters. For every further 20,000 characters the user must purchase a new token. The maximum size of a document that can be analysed at a time is 500,000 characters. To purchase a token go to the “Payments” console. The transaction can be completed in three ways: by bank transfer, by credit card or via SMS (the last is available only through Polish mobile phone operators).

What does the Similarity Coefficient exactly mean?

It is an indicator obtained after dividing the number of words from an analysed document but detected in other sources by the total number of words in that document.

How long does the document analysis take?

In case of a institutional client with a university type account, the results, presented in a Similarity Report are available within 24 hours of submitting the document. In case of individual users, the results are available within 24 hours of receiving payment. At periods where the volume of document verification is particularly high (such as during the winter and summer examination sessions) the results may take longer to process. 24 hour verification is the name of the service, the time frame specified is approximate, the Plagiat.pl team is not under any obligation to comply to the time frame.

How long is a Token valid?

Tokens are valid 6 months from the moment of purchase. The SMS code, used to finalise the token purchase (via SMS) is valid for two weeks.
The token and the code can only be used once.

How many tokens do I need to check a document?

The System will inform the user of the total amount of tokens that is needed to check a document during the process of submitting that document for analysis. When the text of the document is uploaded to the content box, either from a file or using the copy/paste method, the System calculates the number of characters and the number of tokens needed. This information is displayed in the field below the content box. To check a document in the StrikePlagiarism.com System you need to purchase the amount of tokens that corresponds with the length of your document. One token allows a user to check a document that is no larger than 20,000 characters. For every further 20,000 characters the user must purchase a new token. To make your payment go to the “Payments” console.
Important! The System calculates all the characters that appear in the document code when calculating the characters. This includes not only letters, digits, punctuation marks and spaces calculated by word processors such as MS WORD, but also paragraph breaks that are mostly ignored by word processors statistics.

My account

I cannot log into my account. Why?

To ensure the smooth running of the Plagiat.pl System please comply with the following :
Use the Internet Explorer browser ( 6.x or newer), Firefox (2.x or newer) or Google Chrome (4.x or newer)

  • The browser must have the cookies mechanism enabled
  • The browser must have JavaScript enabled
  • The browser must have CSS enabled

If these conditions are fulfilled the System should run smoothly. If you encounter any further problems, please contact us.

It is only possible to log into the System after entering the correct login and password. By using the copy/paste option you can ensure the data is entered correctly.

I have forgotten my password, what should I do?

In case of a lost password, click the “I have forgotten my password” button in the top right- hand corner of the homepage.

Enter the e-mail address you used as a login for your StrikePlagiarism.com account and press the “Send” button. The System will automatically generate an e-mail containing a link, that should be used to obtain a new password.

I have registered an account but I have not received a password. Why?

The password is sent automatically to the email address provided during registration. The automatic mail may have been considered as spam by your service provider, check your spam box.

Another possible reason for this problem is an error in the submission form when creating a new account. Proceed according to the instructions for a forgotten password (detailed in the answer to the next question). If this doesn’t work we recommend creating a new account to make sure the email address was entered correctly.

Documents

How do I check a document in the StrikePlagiarism.com System?

The StrikePlagiarism.com System operates on an SaaP model (i.e. it is a web-based system that does not require the user to download any system files). Documents can be checked once they are uploaded to the System using a StrikePlagiarism.com user account. The user can only log in to their account via the StrikePlagiarism.com website (to access your account fill in the fields in the top right-hand corner of the homepage or create a new account). For users of a university type account there is a possibility of integrating the StrikePlagiarism.com system with Learning Management System.

How long does the document analysis take?

In case of a institutional client with a university type account, the results, presented in a Similarity Report are available within 24 hours of submitting the document. In case of individual users, the results are available within 24 hours of receiving payment. At periods where the volume of document verification is particularly high (such as during the winter and summer examination sessions) the results may take longer to process. 24 hour verification is the name of the service, the time frame specified is approximate, the Plagiat.pl team is not under any obligation to comply to the time frame.

Is the document added to a database after verification?

Only documents submitted through subscription accounts (university type accounts) can be added to the client’s database. The database is constructed by each client individually, the process is not automatic, a document must be manually chosen to be added to the database.

The individual account (in which the user pays for verification using tokens) is not registered to a database and the documents verified using this type of account are not added to any database. No unauthorised third person has access to work submitted through an individual account.

Is the work submitted to Plagiat.pl System safe?

Yes, it is. We comply to the following rules:

  • The document is visible ONLY to the user of the account from which it was submitted for analysis.
  • Each account is protected by a unique password.
  • The ONLY possibility to access the Similarity Report of a document that is considered similar is with the consent of the user who submitted it (applicable only to users of subscription accounts).
  • We do not make the personal data of individual users accessible under any circumstances.
  • The personal data of subscription accounts users is accessible only upon obtaining written consent from the university authorities and the account owner. The employees of strikeplagiarism.com have no influence over such decisions.
  • The personal data of individual account users will NEVER be divulged to third persons under ANY circumstances.

:: Manual

You can find more information in the manual:


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